Technical Support

General Technical Support

Having trouble using the NPU website? These FAQs provide solutions for common technical issues you may experience while using the NPU website, including problems with website features, browsers, devices, and error messages.

Website, Browser & Device Troubleshooting

Having trouble viewing or using the Notary Public Underwriters website? Browser settings, cookies, JavaScript, outdated software, and device compatibility can sometimes affect how a website works.

Account & Registration Support

Creating an account on the Notary Public Underwriters website makes it easier to manage your orders, documents, and other NPU services. If you're having trouble creating an account or completing registration, the answers below can help.

Login & Password Reset Support

Having trouble logging in to your Notary Public Underwriters account? Whether you've forgotten your password, aren't receiving the password reset request email, or are getting an error when you try to log in, these troubleshooting steps can help.

Ordering, Checkout & Payment Support

Having trouble completing an order on the Notary Public Underwriters website? Here's how to troubleshoot common shopping cart, checkout, payment, and order questions.

Order Processing & Shipping Support

Having trouble completing an order on the Notary Public Underwriters website? Here's how to troubleshoot common shopping cart, checkout, payment, and order questions.

Notary Forms & Documents Access

Need to find your NPU application, renewal paperwork, or other documents? This guide explains how to access and troubleshoot common document problems.

Online Notary Course Support

Having trouble accessing or completing an NPU online notary education course? Here are some common technical issues and troubleshooting steps.